Wednesday, February 17, 2010

Swamped (digitally)...

No, we're not sinking - in the water at least. We've sure been swamped with aftermath from the Miami Boat Show. OceanLines ran a nice story about our new MaxSea/Furuno integration. That's two of the 12 writers on BoaterMouth who have blogged about us. For those of you who aren't aware, BoaterMouth is a nice aggregate place to get the latest boating news from 12 accomplished bloggers. If you want one place to watch manually or through RSS for the latest in boating news and info, that would be the one to choose.

Karen and I have been going through the hundreds of emails we received. We saw more people join ActiveCaptain in the last 2 days than in the last 2 months. Marinas have started updating their own information in bulk. We've prepared 3+ years for this. Bring it on!

As marinas have started looking critically at their own reviews, one interesting thing stood out. The state of North Carolina wrote to me because someone put in a review that there was a rattlesnake on their dock. It's important to note that this facility has a 5-star rating with an exceptional following. They admitted that they do have rattlesnakes but would prefer if I'd change the word "rattlesnake" to just "snake" in the review. Well, we've never changed a single word in any review ever. But I wrote to the captain and asked if he really meant, "rattlesnake". Turns out, he's an expert with snakes - it was a rattler.

So here's the thing. The facility is still excellent. And the review will stand as is. Now cruisers like us with dogs will still go there, but we'll be warned and be a little more careful. To their credit, the state responded back accepting this and will work to warn people better too so they're not surprised.

To me, that is the true benefit of ActiveCaptain. There is just no other place where you can get this type of real, user-written information, critically important to having adventures of the non-emergency type.

1 comment:

Kim Kavin said...

Thanks for the kind words about BoaterMouth!